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  • 1st edition

    1 issue  /  $19.95 US



    The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know

    <p><b>Convey Your Message Clearly, Credibly, and Competently!</b></p><p>Fortune 500 consultant Dianna Booher is one of the world's foremost authorities on public speaking and business communication. She has trained and consulted for some of the top executives in leading companies-and she has heard all the grumbling between departments about &#8220;the lack of communication&#8221; today. Using 10 clear-cut strategies, she will show you exactly what to say, how to say it, when to say it, and even how to present yourself credibly-all crucial elements in business today.</p><p>Be Complete. Be Consistent. Be Concerned. These rules-and the seven others Booher outlines in this book-sound simple enough. But these essentials of good communication mark the difference between failure and success for any business, career, or relationship. Even if your communication technology changes-from e-mail and voice mail to teleconferencing and blogging-the rules remain the same. You have to be credible as a communicator.</p><p><i>The Voice of Authority</i> is loaded with practical tips to help you</p><ul><li>Sell your ideas and expand your influence<li>Inspire and motivate others to be part of a winning team<li>Handle crises in a way that builds rather than destroys trust<li>Identify critical characteristics that increase your credibility</ul><p>From the most routine messages to more sensitive &#8220;bad news&#8221; subjects, you'll be able to manage reactions, communicate with clout, and lead others with success.</p>
  • 1st edition
  • 1st edition

    1 issue  /  $27.95 US



    Seduced by Success : How the Best Companies Survive the 9 Traps of Winning

    Don't let success put your company on the road to ruin In Seduced by Success, Robert J. Herbold, the former Chief Operating Officer of Microsoft, shows you how to avoid the nine traps of success-the “legacy practices” that almost felled such giants as General Motors, Kodak and Sony. Herbold, a 26-year-veteran of Procter & Gamble who lived through each trap, gives you proven tactics for preventing arrogance, bloat, and neglect while capitalizing on your accomplishments, sustaining your momentum, and retaining your position in the marketplace.
  • 1st edition

    1 issue  /  $16.95 US



    201 Ways to Turn Any Employee Into a Star Player

    <p><b>The only resource a manager needs to turn a problem employee into a top performer</b></p><p><i>201 Ways to Turn Any Employee into a Star Performer </i>arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:</p><ul><li>Identify problems before they become serious<li>Develop the art of constructive feedback<li>Deal with defensive reactions from employees<li>Understand which problems need to be managed and which ones don't<li>Uncover the cause of a problem and help an employee talk about it<li>Foster discussion in group conflict situations &#8226; Create goals for employee improvement<li>Follow up on employee progress</ul>
  • 1st edition

    1 issue  /  $27.95 US



    The Race for Perfect: Inside the Quest to Design the Ultimate Portable Computer

    ersonal computing has reshaped economies and industries, and is transforming how we express ourselves and relate to one another. The most personal of personal computers are the portables. We carry these gadgets with us wherever we go, whether they’re laptops, smartphones, or the coolest new Web-surfing devices. The Race for Perfect tells the story of two generations of entrepreneurs, designers, and engineers as they have struggled to make ever-better portables. Steve Hamm takes the reader into a world where inspiration, design, engineering, and marketing come together to produce wave upon wave of the innovative products that we love to talk about and use. From the earliest days of portable computing, 40 years ago, entrepreneurs and designers have pushed forward relentlessly in a quest to create the perfect device. Their efforts have produced a few fabulous successes and many failures. But they never give up. They’re driven by the basic rule of the tech industry: innovate or die.
  • 1st edition

    1 issue  /  $24.95 US



    John Maynard Keynes

    <p><b>&#8220;Today, Mr. Minsky's view [of economics] is more relevant than ever.&#8221;- <i>The New York Times</i></p><p>&#8220;Indeed, the Minsky moment has become a fashionable catch phrase on Wall Street.&#8221;-<i>The Wall Street Journal</i></b></p><p><i>John Maynard Keynes</i> offers a timely reconsideration of the work of the revered economics icon. Hyman Minsky argues that what most economists consider Keynesian economics is at odds with the major points of Keynes's <i>The General Theory of Employment, Interest, and Money</i>. Keynes and Minsky refuse to ignore pervasive uncertainty. Once uncertainty is given center stage, recurring episodes of financial system crises are all but inescapable. As Robert Barbera notes in a new preface, &#8220;Benign economic circumstances&#8230;invite increasingly aggressive financial market wagers. Innovation in finance is a signature development in a capitalist economy. Once leveraged wagers are in place, small disappointments can have exaggerated consequences.&#8221; Thus for Minsky economic calm on Main Street engenders financial system fragility which, in turn, ensures a perpetuation of boom and bust cycles.</p><p>Minsky colleagues Dimitri B. Papadimitriou and L. Randall Wray write in a new introduction, &#8220;We offer this new edition, in the hope that it will contribute to the reformation of economic theory so that it can address the world in which we actually live-the world that was always the topic of Minsky's analysis.&#8221; </p>
  • 3rd edition

    1 issue  /  $19.95 US



    Lower Your Taxes - Big Time! 2009-2010 Edition

    <p>"Almost every American can get a raise of $3,000-$15,000 or more annually courtesy of the United States Government." <br><b>-David D'Arcangelo, author of <i>Wealth Starts at Home</b></i></p><p>"Will put thousands of dollars in your pocket every year and teach you, in clear simple steps, how to audit proof your records from the IRS forever." <br><b>-Mark Victor Hansen, co-creator, #1 <i>New York Times</i> best-selling series <i>Chicken Soup for the Soul</i>&#174;</b></p><p><b>The classic tax-relief guide--updated to help you save more than ever!</b></p><p>The amount Americans pay in taxes exceeds all other expenses combined. And with the economic downturn taking its toll on small businesses around the country, taxes are a greater financial burden than ever before. <i>Lower Your Taxes-Big Time</i>, 2009-2010 shows consultants, business owners, and contractors how to slash their tax bills by thousands. </p><p>Written by Sandy Botkin, CPA and former attorney for the IRS, this informative and engaging book explains how to<ul><li>Get a yearly subsidy of $5,000 or more back from the IRS<li>Properly document your business deductions<li>Avoid any future audits by the IRS<li>Deduct the equivalent of your child's education, braces, or wedding<li>Take advantage of tax-free fringe benefits available to small businesses</ul>
  • 1st edition

    1 issue  /  $24.95 US



    What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services

    For years, companies have accepted the underlying principles that define the customer-driven paradigm--that is, using customer "requirements" to guide growth and innovation. But twenty years into this movement, breakthrough innovations are still rare, and most companies find that 50 to 90 percent of their innovation initiatives flop. The cost of these failures to U.S. companies alone is estimated to be well over $100 billion annually. In a book that challenges everything you have learned about being customer driven, internationally acclaimed innovation leader Anthony Ulwick reveals the secret weapon behind some of the most successful companies of recent years. Known as "outcome-driven" innovation, this revolutionary approach to new product and service creation transforms innovation from a nebulous art into a rigorous science from which randomness and uncertainty are eliminated. Based on more than 200 studies spanning more than seventy companies and twenty-five industries, Ulwick contends that, when it comes to innovation, the traditional methods companies use to communicate with customers are the root cause of chronic waste and missed opportunity. In What Customers Want, Ulwick demonstrates that all popular qualitative research methods yield well-intentioned but unfitting and dreadfully misleading information that serves to derail the innovation process. Rather than accepting customer inputs such as "needs," "benefits," "specifications," and "solutions," Ulwick argues that researchers should silence the literal "voice of the customer" and focus on the "metrics that customers use to measure success when executing the jobs, tasks or activities they are trying to get done." Using these customer desired outcomes as inputs into the innovation process eliminates much of the chaos and variability that typically derails innovation initiatives.
  • 1st edition

    1 issue  /  $11.95 US



    Financial Intimacy: How to Create a Healthy Relationship with Your Money and Your Mate

    Addressing the common reasons people don't discuss personal finances in detail and in-depth with their partner, this unique approach to managing money goes beyond the superficial to the substantial and significant conversations couples should have about money.
  • 1st edition

    1 issue  /  $16.95 US



    Secrets of Question-Based Selling

    Question Based Selling ( QBS®) is a commonsense approach to sales, based on the theory that “what” salespeople ask—and “how” they ask—is more important than anything they will ever say. This technique makes sense because in order to present solutions, you first must learn your customer’s needs.<br><br>How do you uncover a prospect’s needs? By asking questions. But not just any questions. You must ask the right questions at the right time. And this book provides a step-by-step, easy-to-follow program that does just that.<br><br>With this proven, hands-on guide, you will learn to:<br><br>--Penetrate more accounts<br>--Establish greater credibility <br>--Generate more return calls <br>--Prevent and handle objections <br>--Motivate different types of buyers<br>--Develop more internal champions<br>--Close more sales…faster<br>--And much, much more<br>
  • 1st edition

    1 issue  /  $21.95 US



    Sales Blazers: 8 Goal-Shattering Strategies from the World's Top Sales Leaders

    <p><b>The challenge: achieve high-level growth on an annual basis.</b></p><p>Every sales professional faces it. Mark Cook, a growth leadership consultant for leading performance improvement company O.C. Tanner, called on top sales earners at leading organizations worldwide to discover their secrets for sales success. The results revealed trailblazing strategies for dramatic growth--which can be repeated by salespeople at any level and used to lead sales and support teams in any industry.</p><p><i>Sales Blazers</i> explores these eight advanced strategies that Cook observed in &#8220;Sales Blazers&#8221;across the board at Fortune 500 and Inc. 500companies. Pulling from his experience as asales leader in the trenches, Cook reveals howthese sales leaders use each breakthroughstrategy to consistently outperform trendsand their competition&#8212;creating extraordinarygrowth. He outlines the &#8220;Sales Blazer Method,&#8221;which encompasses the eight strategiescommon to all top earners. You&#8217;ll see howeffective sales leaders:</p><p>He also outlines the &#8220;Sales Blazer Method,&#8221; which encompasses the eight strategies common to all top earners. You'll see how effective sales leaders:</p><p>1. Start with a clean bill of health to increase selling time<p><p>2. Spark a performance pursuit to influence and motivate<p><p>3. Get the Express Pass to accelerate relationships and beat the competition<p><p>4. Play your depth chart to align strengths and engage broader talent<p><p>5. Activate expectations to reach this quarter's goals<p><p>6. Coach like a professional to strengthen your advisory role<p><p>7. Offer RSVP feedback to achieve better results<p><p>8. Heighten reward potency to increase momentum<p><p>Used in concert, these strategies help you prepare more effectively, and improve your ability to lead and achieve goal-shattering results year after year.</p>
  • 1st edition

    1 issue  /  $27.95 US



    Fundraising on eBay

    <p><b>An invaluable guide to help your nonprofit or charitableorganization reach 135million potential donors</b></p><p><I>Fundraising with eBay </I>offers proven strategies for raising money, convertingin-kind gifts to cash, and increasingawareness for charitable causes. </p>
  • 1st edition

    1 issue  /  $21.95 US



    How to Buy and Sell Real Estate for Financial Freedom

    <p><b>Achieve &#8220;bullet-proof&#8221; wealth in any real estate market</p></b><p>The real key to achieving sustained wealth in real estate is finding just the right investment strategy--and then learning how to adapt it to changing market conditions. For that, you'll need the help of a mentor with a proven track record.</p> <p>A third-generation real estate investor, James Dicks made his first million before the age of thirty and went on to head his own international investment and financial services firm. Now, in <i>How to Buy and Sell Real Estate for Financial Freedom</i>, he teams up with fellow real estate investor and wealth-building expert J.W. Dicks to help you map out a winning strategy for realizing your dream of financial freedom.</p><p>Regardless of your level of experience or bankroll size, this book will put you in the position to start making serious money in real estate--right away! Step-by-step, you'll learn how to</p><ul><li>Find and buy the best investment properties<li>Write winning offers and money-making contracts<li>Negotiate deals like a pro<li>Take advantage of traditional and creative financing techniques<li>Master more than 25 proven investment strategies, including buy-hold-sell, rentals, flipping, equity sharing, lease options, and more</ul>
  • 1st edition

    1 issue  /  $34.95 US



    How to Invest In Offshore Real Estate and Pay Little or No Taxes

    <p><b>Cash in on the Hot New Real Estate Trend!</b></p><p>More and more real estate investors are finding bargain properties offshore. <i>How to Invest in Offshore Real Estate and Pay Little or No Taxes</i> helps you maximize profits and minimize taxes on your overseas investment properties, no matter how far away they may be. Hubert Bromma shows you how to use tax-advantaged accounts and plans to earn a bundle on foreign properties-from apartments, to condos, to office space.</p><p>Inside, you'll find everything you need to make the most of your investment:</p><ul><li>Practical investing tactics for finding great deals anywhere<li>Plans and strategies for avoiding most domestic and foreign taxes<li>Locations of the hottest foreign markets-from Austria to New Zealand to Honduras<li>How to invest overseas using your 401(k) or IRA<li>An offshore real estate checklist to ensure you cover all your bases<li>Smart advice on avoiding scam artists and bad deals<li>Plus, a wealth of other handy resources for profitable, tax-free investing</ul>
  • 1st edition

    1 issue  /  $7.95 US



    Plan and Conduct Effective Meetings: 24 Steps to Generate Meaningful Results

    <p><b>RUN BUSINESS MEETINGS THAT AREFOCUSED, PRODUCTIVE, AND BENEFICIAL TO YOUR ORGANIZATION</p></b><p>In business, meetings are necessary but not always efficient. But by using the principles in <i>Plan and Conduct Effective Meetings</i>, you'll discover 24 easy-to-implement techniques geared to make your meetings more productive than ever before.</p><p>This step-by-step guide goes straight to the heart of meeting planning and facilitating, explaining why meetings go wrong and what to do about it. You'll learn to conduct meetings that stay sharply focused; turn participants into valuable contributors; and make decisions that result in actionable tasks. This guide also discusses video- and teleconferencing, so you can use those powerful technologies to your advantage, too. Plus, you'll:</p><ul><li> Discover how preparation can guarantee meeting success<li> Learn to begin each meeting with a purpose and end with an accomplishment<li> Understand each participant's role, to increase productivity<li> Discover how to deal with problems during meetings<li. Find out how to neutralize time-wasting interpersonal conflicts<li> Get tips on using technology to hold virtual meetings</ul>