Help with Zinio
Having trouble opening your magazine in the Online Reader (web browser)?
Can't remember your password or having trouble getting a new one?
Having trouble using a service credit code or "Perk?"
FREQUENTLY ASKED QUESTIONS
Account and Subscription Questions
Zinio Reader 4 (Mac or PC)
SUBMIT A REQUEST
Click here to submit a support request.
Please use this form for cancellation requests. Submitting a ticket will create an auto-response to your email notifying you a ticket has been created. If you do not see this message, please check your spam folder for responses from firstname.lastname@example.org.
Click the “Chat with an agent” button at the bottom of this browser window to chat live now with a Zinio support representative.
Chat support is available Monday-Friday 9:00 am to 5:00 pm Pacific time. The chat button will not appear if all agents are busy assisting other customers. We recommend using chat from a PC or Mac and not a mobile device.