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category_outlined / Business & Finance
Consumer ReportsConsumer Reports

Consumer Reports September 2019

Ratings, recommendations, reliability reports, safety and price comparisons from the world’s largest consumer testing center. Helps consumers make better choices for everything from cars to cell phone service. The only magazine of its kind: Expert, independent, nonprofit. 100% unbiased. Consumer Reports accepts no outside advertising.

Country:
United States
Language:
English
Publisher:
Consumer Union
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$24
12 Issues

IN THIS ISSUE

access_time1 min.
charging into the future

GUESSING GAMES and counting trucks. Singing along with my handheld cassette player—remember those? Stopping to stretch our legs and put gas in the car. Eagerly asking the inevitable question: “Are we there yet?” Road trips have been a family tradition for generations. But sooner than we think, many of us will be stopping to plug in, not gas up. U.S. sales of electric vehicles (EVs) have seen explosive growth in recent years—from fewer than 2,000 in 2010 to more than 230,000 in 2018. Innovative technology and lower prices have enhanced their appeal, while the fact that these vehicles reduce harmful emissions—benefiting the environment and public health—have made them all the more attractive. Although still a niche market, EVs are cruising their way toward becoming mainstream. That’s why we’ve been keeping such close…

access_time3 min.
consumer reports

President and CEO Marta L. Tellado Senior Vice President, Chief Operating Officer Leonora Wiener Vice President, Chief Content Officer Gwendolyn Bounds Editor in Chief Diane Salvatore Executive Editor Kevin Doyle Features Editor Natalie van der Meer Design Director Matthew Lenning Creative Director, Brand Young Kim Associate Design Director Mike Smith Art Directors Ewelina Mrowiec, Michael Solita Photo Editors Lacey Browne, Emilie Harjes, Karen Shinbaum Senior Director, Content Development Glenn Derene Deputy Directors, Content Development Christopher Kirkpatrick, Ellen Kunes Associate Directors, Content Development Scott Billings, Althea Chang Senior Director, Content Impact & Corporate Outreach Jen Shecter Editorial Director, Digital Erle Norton Special Projects Joel Keehn, Director; Lisa L. Gill, Rachel Rabkin Peachman, Deputies; Ryan Felton, Writer Senior Director, Product Testing Maria Rerecich CARS: Patrick Olsen, Content Lead Editors/Writers: Keith Barry, Je® S. Bartlett, Jonathan Linkov, Mike Monticello, Je® Plungis Auto Test Center: Jake Fisher, Jennifer Stockburger, Directors Product Testing: Michael…

access_time4 min.
building a better world, together

Driving Digital Security WHAT’S AT STAKE Today’s marketplace offers an ever-growing list of connected products—smart phones, smart TVs, smart refrigerators, even smart sneakers. Plus, we have millions of apps and other digital tools at our fingertips, and most of us are daily users of huge online platforms like Amazon and Google. Smart technology delivers many conveniences but also raises serious questions about the safety of our personal information and the ways it’s collected, shared, and exploited. Meanwhile, companies often fail to police themselves—and the federal government has not always kept pace with new technology. HOW CR HAS YOUR BACK To tackle these problems, we’ve launched the CR Digital Lab, a new initiative that will expand our work on consumer privacy and digital security. Funded in part by a $6.million investment from Craig Newmark Philanthropies, the…

access_time7 min.
your feedback

Our July article “Protect Yourself From Hidden Fees” encouraged readers to share stories of—and outrage over—unexpected charges on cable bills, airline tickets, and more. To add your voice, go to CR.org/hiddenfees0919. RE: AIRLINE HIDDEN FEES. It could get worse. Imagine the fictitious following: “Ladies and gentlemen, in the unlikely event of loss of cabin pressurization, please insert your credit card in the slot next to the drop-down oxygen masks.” —Chuck Dorney, Fairborn, OH HIDDEN FEES MAKE my blood boil. They’re not really fees. The companies view them as revenue streams. I had a client years ago who explained why they do it thusly: because we can. —Jay Montgomery, Ardsley, NY YOUR ARTICLE on hidden fees was timely. I have had several recent experiences with them: a “historical facility” fee added to each ticket…

access_time3 min.
what we’re testing in our labs…

Innerspring Mattresses, $600 or Less WE TESTED: 7 models WE TEST FOR: Support for back and side sleepers, ranging from petite to average to large/tall; how much vibration is transmitted across a mattress; and more. ABOUT THE SCORES: Median: 63 Range: 49-76 Best All Around Denver Mattress Doctor’s Choice Plush $580 Firm & Great for Back Sleepers Allswell Luxe Hybrid $585 Bargain Buy Night Therapy Euro Box Top Spring $300 Foam Mattresses, $600 or Less WE TESTED: 11 models WE TEST FOR: Support for back and side sleepers, ranging from petite to average to large/tall; how much vibration is transmitted across a mattress; and more. ABOUT THE SCORES: Median: 68 Range: 60-77 Great Support & Best Overall Sleep Innovations Marley $328 Breathable for Hot Sleepers Tuft & Needle T&N Mattress $595 Soft With Super Stability [[pg10]Beautyrest 14” SurfaceCool Gel $599 Interior Paints For the latest ratings of these and other product categories, readers with a Digital or All-Access membership can go to…

access_time3 min.
ask our experts

I often see foods labeled ‘no artificial sweeteners,’ even though stevia is in the ingredients list. What gives? Stevia is hundreds of times sweeter than sugar and has no calories. It comes from a plant, so some consider it a “natural,” rather than an artificial, sweetener. (Aspartame and sucralose, by contrast, are wholly cooked up in a lab.) However, to make stevia, its sweet-tasting compounds—called steviol glycosides—are extracted from the plant leaves and purified. (The Food and Drug Administration doesn’t allow the leaves themselves to be used in food.) This can be done with water or alcohol, but sometimes the extracts are modified with enzymes. In addition, the glycosides can also be made using yeast that has been genetically engineered. “Not only does the Food and Drug Administration not regulate the term ‘no…

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