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Consumer ReportsConsumer Reports

Consumer Reports

August 2019

Ratings, recommendations, reliability reports, safety and price comparisons from the world’s largest consumer testing center. Helps consumers make better choices for everything from cars to cell phone service. The only magazine of its kind: Expert, independent, nonprofit. 100% unbiased. Consumer Reports accepts no outside advertising.

País:
United States
Idioma:
English
Editor:
Consumer Union
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access_time1 min.
about consumer reports

We are the world’s largest independent, nonprofit consumer-product-testing organization, based in Yonkers, N.Y. We survey hundreds of thousands of consumers about their experiences with products and services. We pay for all the products we rate. We don’taccept paid advertising. We don’t accept free test samples from manufacturers. We do not allow our name or content to be used for any promotional purposes. TO SEND A LETTER TO THE EDITOR Go to CR.org/lettertoeditor. Or Write to us at Consumer Reports, 101 Truman Ave., Yonkers, NY 10703, Attn.: Letter to Editor. NEWS TIPS AND STORY IDEAS Go to CR.org/tips. EMAIL SUBMISSIONS For Selling It send items to SellingIt@cro.consumer.org or call 800-333-0663. See page 67 for more details. MEMBER SERVICES Go to CR.org/magazine or call 800-333-0663. See page 5 for more details. RATINGS Overall Scores are based on a scale of 0 to 100.…

access_time2 min.
digging deep into reliability

GROWING UP, I remember the constant hum of our washing machine working to keep up with the damage my three brothers and I inflicted on our clothes. I used to get a huge kick out of making time capsules that I would bury in the dirt, locking up my favorite toys, coins, notes, or family photos. I thought it would be so cool to find them years later, but I never could resist digging them up right away, earthworms and all—and all that dirt kept my clothes cycling through the wash. We all depend on our household appliances—so we search for value that lasts. But as many of us have learned the hard way, some brands are more reliable than others, and as products have become more technologically complex, they’re prone…

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consumer reports

President and CEO Marta L. Tellado Senior Vice President, Chief Operating Officer Leonora Wiener Vice President, Chief Content Officer Gwendolyn Bounds Editor in Chief Diane Salvatore Executive Editor Kevin Doyle Features Editor Natalie van der Meer Design Director Matthew Lenning Creative Director, Brand Young Kim Associate Design Director Mike Smith Art Directors Ewelina Mrowiec, Michael Solita Photo Editors Lacey Browne, Emilie Harjes, Karen Shinbaum Senior Director, Content Development Glenn Derene Deputy Directors, Content Development Christopher Kirkpatrick, Ellen Kunes Associate Directors, Content Development Scott Billings, Althea Chang Senior Director, Content Impact & Corporate Outreach Jen Shecter Editorial Director, Digital Erle Norton Special Projects Joel Keehn, Director; Lisa L. Gill, Rachel Rabkin Peachman, Deputies; Ryan Felton, Writer Senior Director, Product Testing Maria Rerecich CARS: Patrick Olsen, Content Lead Editors/Writers: Keith Barry, JeffS. Bartlett, Jonathan Linkov, Mike Monticello, Jeff Plungis Auto Test Center: Jake Fisher, Jennifer Stockburger, Directors Product Testing: Michael Bloch, Steve…

access_time4 min.
building a better world, together

Lowering Rx Drug Prices WHAT’S AT STAKE Prescription drug prices have been rising so steeply that some consumers are being forced to choose between their medications and basic necessities. One step toward alleviating the problem would be more, and more affordable, generic versions of brandname drugs that are no longer covered by patents. But some brand-name drugmakers have cynically engaged in practices that slow the introduction of generics to prolong their monopoly profits. HOW CR HAS YOUR BACK CR has endorsed and lobbied for four bills designed to stop these practices. One would prohibit drugmakers from paying generic manufacturers to stay out of the market for a particular drug. Two others include prohibitions against pharmaceutical companies blocking access to the samples of their drugs that are required to make generic versions, and against abusing “citizen petitions”…

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your feedback

Our June 2019 article“Sound Advice About Hearing Loss” revealed the results of our member survey on hearing aids and struck a chord with many of our readers. To join the conversation, go to CR.org/hearing0819. THANK YOU for shining a spotlight on hearing loss and hearing aids, which help the 48 million Americans who strive to live well with hearing loss every day. I’d like to offer CR readers additional suggestions. The telecoil should be first on any list of must-have features for hearing aids. The inexpensive telecoil sensor connects hearing aids wirelessly to room “hearing loops” that can transmit sound from public-address systems or ticket-window microphones directly into hearing aids. Telecoils now come with most hearing aids, but they might not be activated and people might not know how to use…

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what we’re testing in our labs…

Handheld Vacuums WE TESTED: 12 models WE TEST FOR: How well models remove surface debris from medium-pile carpets and bare floors, how well they pick up pet hair, runtime on a single charge, and more. ABOUT THE SCORES: Median: 69 Range: 56-81 81 OVERALL SCORE 78 OVERALL SCORE 74 OVERALL SCORE Stick Vacuums WE TESTED: 38 models WE TEST FOR: How well models remove surface debris from medium-pile carpets and bare floors, how well they pick up pet hair, runtime on cordless models, and more. ABOUT THE SCORES: Median: 74 Range: 38-92 Best Overall & Very Reliable Shark Rocket Complete with DuoClean HV382 (corded) $280 92 OVERALL SCORE 87 OVERALL SCORE 85 OVERALL SCORE Ask Our Experts I hear there’s a new $700 stick vac. Do I really need to spend that much for a good one? YOU PROBABLY MEAN the Dyson V11 Torque Drive stick (at left). Dysons have a history…

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