Features
Return to Office
Photographs by Jon Laytner from March 2023 in Toronto

_ERIC MUTRIE
The Canopy, a tenant lounge that Gensler designed at 81 Bay Street, opened in June 2022.

Reports of the office tower’s death have been greatly exaggerated. We dispatched documentary photographer Jon Laytner, known for his candid slice-of-life images, to a new generation of corporate headquarters whose success will prove critical to the future of the downtown business district as we know it.

What he found was something strangely familiar: desks — ones with people doing actual, focused work at them. Of course, in a modern business environment, desks are just part of the equation, rounded out by dynamic social areas (like the fourth-floor tenant lounge that Gensler designed for CIBC Square, below) or calming wellness amenities (see: the Vitamin D light therapy and sound therapy rooms that HOK envisioned for Boston Consulting Group).

But if you thought the individual workstation was destined to disappear altogether, replaced by laid-back co-working spaces and living room couches (which, to be clear, are still hosting more than their share of Zoom meetings), guess again. Classic desks are alive and well. Maybe that colleague who’s constantly peering over their monitor to bug you isn’t going anywhere after all. But on the other hand, maybe it’s nice to see them again.

“It’s businesslike, but with a hospitality feel — mimicking a hotel lobby to act as that ‘third space’ between office and home. Increasingly, employees want an ecosystem that provides the right mix of experiences.”
—Joy Charbonneau, design director, Gensler Toronto
BDP Quadrangle’s flexible work policy and hot desking system allow employees to book spaces in its 3,700-square-metre office at 8 Spadina Avenue (opened in September 2022) on an as-needed basis. At least one person claims the same spot every day, moving in with a collection of shoes and common desk staples like headphones and hand moisturizer.
“They’re seeing higher rates in the office than pre-pandemic. Whether it’s leadership or junior staff, people want to be there — they do their best work there. The office needs to be a place where people can feel revitalized and understand ‘I am working for something bigger than just my day-to-day activity.’ ”
—Caitlin Turner, director of interiors, HOK Canada
Boston Consulting Group’s Toronto office operates as a hybrid workforce. HOK designed its new 9,290-squaremetre space at 81 Bay Street (opened in May 2022) with both individual and collaborative tasks in mind. Anchored by a sun-soaked two-storey atrium, the project also reflects a strong overall focus on social connection and wellness considerations like natural light.
“The cohort returning to work in the biggest numbers is young people. Maybe because they’re living in smaller quarters, but also because they’re seeking interactions — friendships, mentorships and connections. When you score high on employee experience, you score high on employee engagement.”
—Annie Bergeron, design director, Gensler Toronto
In April 2022, IBM consolidated three Toronto offices into a 5,850-square-metre Gensler-designed headquarters at 16 York Street. Some 350 bookable desks allow employees to come in for heads-down work when it suits them, while flexible spaces serviced by a dedicated concierge team can expand or contract to host client meetings and team social events of varying sizes.
“As a service-oriented commercial real estate business, we’re very focused on hospitality and design. Traditionally, you’re siloed within your own company culture, but we want to build a bigger social community. Our current location’s venue space doubles as a concert hall, and our new location will have a rooftop café and bar.”
— Derreck Martin, president, East Room
East Room opened a communal office at 50 Carroll Street in 2014, welcoming freelancers by day and hosting members-only events by night. Furnished with vintage sofas, its 6,500-square-metre space has proved a post-pandemic hit with companies looking to scale back their real estate while maintaining some physical presence. A second location opens this year.
“This is just more conducive to our lives — it gives us extra time for family, and it lets our employees move wherever they want to. But we’re lucky to afford a house that gives us both enough space to work — otherwise, this might be a different conversation. And we do still have some in-person meet-ups to help with team culture.”
—John Ryan, co-founder, Office/Bureau
Not everyone is going back to the office. After ending its lease during the pandemic, Office/Bureau continues to operate as a fully remote creative studio. For co-founders and husbands John Ryan and Jacob Sharrard, that means working out of their Dovercourt Village home while raising their two young kids. Here, Jacob sends emails while cradling a sleepy Matilda.
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