WELCOME
Welcome to the November issue, and one where we have cause for celebration. The first reason for having a party is, of course, the Business Traveller Asia-Pacific reader awards, the results of which you can read in this issue. Each year we ask you, our readers, to nominate the companies who have most impressed you over the previous 12 months. Some winners change each year, while some remain the same, testament to the consistency of their product and service. It must be a difficult balancing act, ensuring you continue to offer what your customers want, day in and day out, yet at the same time moving with shifting markets and demographics to ensure you never look outdated and continue to attract new generations of customers. For those who succeed in this, for…