Business et Finance
Management Today

Management Today September/October 2016

Management today is an essential guide to UK business, with a real grasp of modern business thinking and the most effective management, Mt is a must read for company leaders, senior directors, entrepreneurs and ambitious executives- fresh and insightful, mt is not only provocative but delivers true value and guidance. The UK's largest monthly business magazine delivering a truly powerful auidence. Supported by industry leading features mt boasts of award winning articles and has won many accolades over the past few years. With truly superior editorial it engages and influences businesses like no other.

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3 min.
the need for true grit

TalkTalk has been a tough business to run over the last few years. A valuepriced upstart contender taking on the mighty behemoths of BT and Sky, it was the regular whipping boy of indignant consumer radio programmes bemoaning its customer service, and then last year suffered every CEO’s worst nightmare: a widely publicised cyberattack. ‘You really feel like you are living in an episode of Spooks,’ says Dido Harding, TalkTalk’s boss and our profile this month. You’d expect Harding to be a doughty survivor. The granddaughter of the commander of the Desert Rats in the Second World War did seven years under Terry Leahy at Tesco when in its pomp, and piloted her racehorse around the jumps at Cheltenham. It’ll be interesting to see which challenge she takes on next. Also in…

14 min.

LIVE & LEARN • WORDS-WORTH • CRASH COURSE • COMPANY VITAE • WORK PLACE RIGHTS • HOW I BEAT THE ODDS • BUSINESS BIG BRAINS • TAKE FIVE • EVERYTHING YOU KNOW… YOU LIVE & YOU LEARN ADVISER ON THE APPRENTICE, FORMER CEO OF TOTTENHAM HOTSPUR I was a disruptive child. I went to the French Lycée in London’s Kensington and was always condemned to the back of the class. The only thing I was good at was maths. Everything else bored me. My parents tried to get me out at 13, but I failed all the common entrance exams to other schools. Doing industrial work experience at Acton-based Lucas CAV, maker of diesel fuel injection equipment, was a lesson in bad leadership. It had deplorable, old-fashioned practices and there was a huge divide…

4 min.
howard davies

Say the word Basel to a banker these days and s/he will go pale. The dreaded Basel Committee on Banking Supervision, housed at the Bank for International Settlements (BIS), is cooking up some new and even tougher rules on bank capital, known in the trade as Basel 4, which could be very costly to meet. The regulators do not seem to understand just how hard it is to raise equity for a bank these days. So I thought a trip was in order. It was a curious accident of history that put the world’s banking supervisors in Basel. The BIS was set up to manage the investment of German reparations after the First World War. Basel was chosen as the location, in large part because it sits at the centre of…

4 min.
jeremy bullmore what’s your problem?

You must be absolutely sure in your own mind that this new job is one you really want GET MORE CAREER ADVICE at managementtoday.co.uk/your-career Q Our CEO is due to step down in the next 12 months; both he and the chairman have made it clear that I’m one of the frontrunners to replace him. Meanwhile, I’ve just been offered the top spot at a rival firm. I’d prefer to stay where I am but there are no guarantees I’ll get the CEO gig. Would I be a fool to turn down this new offer? A It may be that your existing company is under some form of constitutional requirement to interview external candidates for certain jobs – and that of CEO would undoubtedly be one of them. If so, you can’t expect…

15 min.

THE EURO • FORMAN’S GAMES • DISRUPTED CAN THE EUROZONE BE KEPT ALIVE? Stiglitz blames the single currency for the continent’s financial ills, but also offers some bold remedies to save the euro experiment, says Jeremy Cook The Euro: And its Threat to the Future of Europe Joseph E Stiglitz Allen Lane, £20 Reading a book on Europe and its economic issues in a post-Brexit world was certainly an interesting experiment in cognitive dissonance. One cannot really overstate the trauma that Europe has felt since the advent of the global financial crisis, for while it may have started in the US mortgage market and spread around the world on a wave of panic, it is the Eurozone that has been at the epicentre of economic pain. While the initial skirmishes of the crisis may have…

15 min.
dido harding

THE MT INTERVIEW By ANDREW SAUNDERS Like the competitive landscape in which her business operates, the view out of Dido Harding’s glass-walled west London office is dominated by a looming presence. ‘Know your enemy,’ says the TalkTalk CEO, glancing at the jutting obelisk of the BT Tower a couple of miles away, the tallest building on the otherwise low-rise horizon, looking east from the unlovely Shepherd’s Bush/Ladbroke Grove borders towards the centre of town. The symbolism is almost too good to be true – BT is the incumbent dragon at which scrappy upstart telco TalkTalk tilts its lance, vigorously and often. To others the vista might grate, but like the Second World War general she says she wanted to be when she was a kid, Harding likes nothing more than to keep her opponents…