Business & Finance


Spring 2020

Experience the ideas and stories that raise the game for management, written and expounded clearly enough to provide the basis for thoughtful action. Through in-depth feature stories, thought leader interviews, and strategic commentaries, each issue of strategy+business provides an informed global perspective for decision makers in organizations around the world.

United States
PwC Strategy& LLC
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4 Issues

In this issue

2 min.
many facets of leadership

The most popular topic in business writing is leadership. Perhaps that’s because wisdom on the subject is so elusive. To be a great (or even good) leader, there is no easy formula to follow, and much of the guidance you’ll find is clichéd or, worse, problematic. Yet I think the literature on leadership has gotten more credible lately. It’s as if the challenges of our time, and our increasing (albeit imperfect) knowledge of human nature, are forcing us to rethink our view of how people can grow into authority and what they’re supposed to do when they get there. In this issue, we’ve assembled a number of fresh perspectives, each of which speaks to a different facet of leadership thinking and practice. For example, there’s “Leaders in waiting,” by PwC’s Peter Englisch…

1 min.

EDITORIAL Editor-in-Chief Art Kleiner International Editor Jeremy Grant Chief Copy Editor Victoria Beliveau Art Director John Klotnia Opto Design Executive Editor Daniel Gross Digital Strategy and Multimedia Melanie Rodier Designers Laura Eitzen Leigh Jagareski Jennifer Thai Managing Editor Elizabeth Johnson Deputy Managing Editor Sally Law Errico Contributing Editors Daniel Akst Cristina Ampil Edward H. Baker David Clarke Vanessa Desloires Elizabeth Doty Senior Editor Laura W. Geller Deputy Managing Editor Michael Guerriero Ken Favaro Bruce Feirstein Jeff Garigliano Amy Gibbs Sally Helgesen Jon Katzenbach Senior Editor Deborah Unger Associate Editor Michelle Gerdes Theodore Kinni David Lancefield Paul Leinwand Eric J. McNulty Rob Norton James O’Toole Senior Editor Amy Emmert Editorial Operations Manager Natasha Andre Matt Palmquist Juliette Powell Jeffrey Rothfeder Thomas A. Stewart John Sviokla Chrisie Wendin PUBLISHING Publisher and Business Manager Gretchen Hall Senior Marketing Manager Charity Delich Advertising Director Judith Russo russo_judy@strategy-business.com Business Operations Manager Bevan Ruland Circulation Director Beverly Chaloux NPS Media Group Production Director Catherine Fick Publishing Experts Inc. PwC Chairman, PricewaterhouseCoopers International Ltd. Robert E. Moritz Head of Global Markets and Services Richard Oldfield Global Chief Marketing Officer William Cobourn Global Marketing and Insights Leader Ilona Steffen Global Head of Strategy&, PwC’s strategy consulting business Joachim Rotering Head of Strategy& for PwC US DeAnne Aguirre Public Communications Review Ann-Denise Grech Mary Valente Natasha Andre…

5 min.
how to think like a ceo

The list of qualities and habits of mind required to succeed in the role of CEO is long; it includes resilience, stamina, high IQ and EQ, confidence, ambition, humility, vision, trustworthiness, and presence. It would be easy to come up with a hundred more characteristics, all of which could be true. But what if we set ourselves a more difficult task, and tried to determine what quality is at the very top of the list? Over the last decade, I’ve conducted in-depth interviews with more than 500 CEOs. I wanted to understand what makes them tick as human beings, rather than as business strategists. I asked them about formative experiences and influences, and the key leadership lessons they had learned over the course of their lives. In choosing the leaders I would interview,…

9 min.
creating an agile mind-set at pepsico

It appeared to be a routine day at the cookie factory in Mar del Plata, Argentina — a facility operated by PepsiCo Central and South America (CASA). Freshly baked treats were continually transferred from an enormous industrial oven onto an assembly line for cooling. As machines whirred and workers moved about, a piece of the conveyor belt broke down, bringing the action to an abrupt stop. The turn of events was no surprise to anyone on the line. They thought they knew what would happen next: The line operator would have to order another US$300 part from Italy, and production wouldn’t resume until it arrived. But the operator on the line that day in 2018 happened to be a skilled tinkerer who owned a 3D printer. He knew there must be…

11 min.
the fourth industrial revolution in agriculture

Do all cows’ faces look the same to you? They don’t to systems powered by artificial intelligence (AI). Bovine facial recognition technology, developed through a strategic partnership between Cargill and an Irish technology company called Cainthus, equips barns and fields with smart cameras that can identify each cow in a herd in seconds based on facial features and hide patterns. Linked to machine learning software, the system determines whether a cow isn’t eating or drinking enough, or if she’s sick, and can alert the farmer via smartphone app. It can also look at the whole herd’s behavior to identify how best to distribute feed or schedule cows’ stints in a specific pen or in the field. Over time, the platform learns from what it sees and begins to automate more…

7 min.
what avengers: infinity war can teach us about business

What does a movie about a team of superheroes — scientists, soldiers, magicians, monsters, androids, and aliens — who collaborate to try to stop the destruction of half of all life in the universe have to do with business? I didn’t expect to see a connection, but when I watched Avengers: Infinity War, I found it was like watching a dramatized version of my daily working life. My colleagues and I help teams of committed leaders — businesspeople, politicians, civil servants, trade unionists, journalists, activists, academics, and artists — collaborate to address their most important and difficult challenges. The movie helped me see more clearly some of the central dynamics in such efforts. For example, our work with the Mexico Education Lab has several crucial parallels to the movie. Mexico needs…