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Consumer ReportsConsumer Reports

Consumer Reports

June 2019

Ratings, recommendations, reliability reports, safety and price comparisons from the world’s largest consumer testing center. Helps consumers make better choices for everything from cars to cell phone service. The only magazine of its kind: Expert, independent, nonprofit. 100% unbiased. Consumer Reports accepts no outside advertising.

United States
Consumer Union
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12 Issues


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about consumer reports

We are the world’s largest independent, nonprofit consumer-product-testing organization, based in Yonkers, N.Y. We survey hundreds of thousands of consumers about their experiences with products and services. We pay for all the products we rate. We don’t accept paid advertising. We don’t accept free test samples from manufacturers. We do not allow our name or content to be used for any promotional purposes.HOW TO REACH USWrite to us at Consumer Reports, 101 Truman Ave., Yonkers, NY 10703, Attn.: Member Services.TO SEND A LETTER TO THE EDITORGo to CR.org/lettertoeditor.NEWS TIPS AND STORY IDEASGo to CR.org/tips.EMAIL SUBMISSIONSFor Selling It send items to SellingIt@cro.consumer.org or call 800-333-0663. See page 63 for more details.ACCOUNT INFORMATIONGo to CR.org/magazine or call 800-333-0663.See page 5 for more details.RATINGS Overall Scores are based on a scale of 0…

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set a course for safer driving

(PHOTO: MELANIE DUNEA)IN AN AGE when cars—like so many of the products we use—are growing increasingly complex, it has never been more important for drivers to be vigilant about the choices they make before they get behind the wheel. Years ago, that sort of judgment was limited to the physical safety, performance, and reliability of a vehicle. Today, however, threats to our safety and comfort on the road can come from poorly designed software just as they might from worn-out brakes or a faulty transmission. Our cars are now routinely equipped with sophisticated dashboard panels, touch screens, voice recognition systems, and other technologies that we rely on for navigation, entertainment, and communication.This month, CR members offer feedback on their infotainment systems to help shine a light on the ever-expanding world…

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consumer reports

President and CEO Marta L. TelladoSenior Vice President, Chief Operating Officer Leonora WienerVice President, Chief Content Officer Gwendolyn BoundsEditor in Chief Diane SalvatoreExecutive Editor Kevin DoyleFeatures Editor Natalie van der MeerDesign Director Matthew Lenning Creative Director, Brand Young KimAssociate Design Director Mike SmithArt Directors Ewelina Mrowiec, Michael SolitaPhoto Editors Lacey Browne, Emilie Harjes, Karen ShinbaumSenior Director, Content Development Glenn DereneDeputy Directors, Content Development Christopher Kirkpatrick, Ellen KunesAssociate Directors, Content Development Scott Billings, Althea ChangSenior Director, Content Impact & Corporate Outreach Jen ShecterEditorial Director, Digital Erle NortonSpecial Projects Joel Keehn, Director; Lisa L. Gill, Rachel Rabkin Peachman, Deputies; Ryan Felton, WriterSenior Director, Product Testing Maria RerecichCarsPatrick Olsen, Content Lead Editors/Writers: Keith Barry, Je. S. Bartlett, Jonathan Linkov, Mike Monticello, Je. Plungis Auto Test Center: Jake Fisher, Jennifer Stockburger, Directors Product Testing:…

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building a better world, together

Helping Save More MoneyWHAT’S AT STAKEConsumers are 15 times more likely to save for retirement if they can have the money deducted from their paychecks. But almost half of American private-sector workers—an estimated 87 million people—work for an employer that doesn’t offer them that option.That dynamic is partly to blame for our country’s massive retirement savings shortfall. A recent Government Accountability Office report says nearly half of Americans approaching retirement have saved nothing at all.New Jersey is the latest state to try tackling the problem. In March, Gov. Phil Murphy signed a law requiring businesses with 25 or more employees that currently don’t offer a retirement plan to enroll their workers in the new NJ Secure Choice Retirement Savings Program.The 1.7 million workers who may be eligible will be able…

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your feedback

Our April 2019 Annual Auto Issue fueled an important discussion with our readers on emerging safety technology, electric vehicles, and more. To join the conversation, go to CR.org/autos0619.I READ “Making the World Safer for Pedestrians” in the April issue. I agree that phones cause a big distraction when driving. I also feel, though, that a big factor in accidents is the reduced visibility out of newer vehicles. Lots of things, including pedestrians, can be hidden momentarily by the corner pillars that go down the sides of the windshields.—C. Braker, Liberal, MOEDITOR’S NOTE We are big proponents of unobstructed outward visibility, and that’s why it’s an integral part of our vehicle testing. Using a point system, cars that have good or hampered visibility are rewarded or penalized, respectively, which is reflected in the…

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ask our experts

(ILLUSTRATION: SERGE BLOCH)IN AN EFFORT to make laptops smaller, most brands no longer offer disc drives, which can be frustrating for consumers like you. A disc drive is especially handy if you don’t have access to good broadband service for streaming. Dell and HP still produce a handful of models with DVD drives, says Nicholas De Leon, a CR electronics editor, but those models tend to be heavier and not as powerful as the models in our ratings without built-in drives.A better solution is to choose a great laptop from our ratings, then buy an external drive, which plugs into any laptop’s USB port. Asus and LG have models for about $30 to $100. That way, you won’t sacrifice overall laptop performance for movie viewing.…