It is with mixed emotions of concern, sadness and a sense of déjà vu, that I comment on the confirmation in The Mercury, July 26, of 144 branches of that “love it or hate it”, very necessary state-owned entity, the Post Office, having closed down. Mind you then, anyone other than those who were supposedly “in charge of its oversight”, would already have witnessed its slide into the black hole which has welcomed too many failed state entities, for the same reasons.
Those being: the lack of proper management oversight, disregard of its core functions of proper service to its customers, inadequately trained personnel, top to bottom, and the drivers of those institutions, though being present physically, were mostly absent, mentally. And as with every institution, let me add, there…